Refund policy

Return & Refund Policy

Thank you for shopping with us!

We want you to be happy with your purchase. If you're not completely satisfied, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

Be unused and in its original condition.
Be in the original packaging.
Include proof of purchase or order number.

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made products.
Gift cards.
Clearance or final sale items.
Products that have been used, damaged, or altered after delivery.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.

Original shipping charges are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless:

The item arrived damaged.
The wrong item was sent.
The item is defective.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging so we can resolve the issue promptly.